Frequently Asked Questions

Qboon is a comprehensive B2B gift card system based in Egypt, designed to empower businesses across retail and various industries. Our platform provides seamless gift card solutions with POS integration, advanced analytics, and robust security features.

Qboon is designed to serve multiple industries, with a primary focus on retail. Our platform is also ideal for hospitality, entertainment, e-commerce, and service-based businesses looking to implement gift card programs.

Yes, while Qboon is headquartered in Egypt, our platform is designed to serve businesses globally. We offer localization options and support for multiple currencies and languages.

Security is our top priority. Qboon implements end-to-end encryption, PCI-DSS compliance for payment processing, regular security assessments, and robust access controls to ensure your data and transactions are always protected.

Qboon offers seamless integration with major POS systems through our API and dedicated plugins. Our team provides full support during the integration process, ensuring minimal disruption to your operations.

Our platform supports various gift card types, including traditional physical cards, digital e-gift cards, promotional vouchers, and store credit cards. All can be customized to match your brand identity.

Yes, Qboon provides comprehensive analytics and reporting features. You can track sales, redemptions, outstanding balances, expiration dates, and customer behavior patterns to optimize your gift card program.

Absolutely! Qboon offers full customization options for both physical and digital gift cards. You can incorporate your brand colors, logo, and design elements to create a cohesive brand experience.

Implementation timelines vary based on your specific requirements and existing systems. Typically, basic setup can be completed within 1-2 weeks, while more complex integrations may take 3-4 weeks. Our team works closely with you throughout the process.

Qboon offers flexible pricing plans tailored to businesses of different sizes and needs. We provide subscription-based models with options for monthly or annual billing. Contact our sales team for a customized quote based on your specific requirements.

No, there are no limits to the number of gift cards you can issue through the Qboon platform. Our scalable infrastructure is designed to handle high volumes of transactions, making it suitable for businesses of all sizes.

Yes, we provide comprehensive customer support through multiple channels, including email, phone, and live chat. Our support team is available during business hours to assist with any questions or issues you may encounter.