Introduction
Qboon ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gift card platform and related services (collectively, the "Service").
We take data protection seriously and adhere to applicable data protection laws and regulations, including but not limited to Egypt's data protection laws. By accessing or using our Service, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.
Last updated: March 1, 2023
Information We Collect
We collect several types of information from and about users of our Service:
Personal Information
When you register for an account, we collect information that identifies you, such as:
- Name and contact details (email address, phone number, business address)
- Business information (company name, industry, size, tax ID)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
Usage Information
We automatically collect information about your interactions with our Service, including:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (hardware model, operating system)
- Gift card transaction data (purchase history, redemption patterns)
- Analytics data (feature usage, user behavior patterns)
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Verify your identity and prevent fraud
- Send administrative notifications, such as security alerts
- Respond to your comments, questions, and customer service requests
- Understand how users interact with our Service to enhance user experience
- Develop new products, services, and features
- Send marketing communications (with your consent)
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with third parties when you have given us your consent to do so.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. These measures include:
- End-to-end encryption for data transmission
- PCI-DSS compliance for payment processing
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Secure data storage with encryption at rest
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your information in certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection: You can object to our processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: